Privacy Policy

Last Updated: January 2026

Introduction

OrbitNovae Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the data we collect from users of our fitness business management software and website.

Data Controller Information

OrbitNovae Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR). Our company is registered in Malta with registration number C64318. Our registered office is located at Triq il-Merkanti 11, Sliema SLM 7690, Malta.

Data Collection

The data we collect includes information you provide directly to us when using our services, such as when you create an account, contact us for support, or use our fitness business management platform. We may collect personal information including your name, email address, phone number, business information, and usage data related to our software platform.

We also collect information automatically when you visit our website, including IP addresses, browser type, device information, and website usage patterns through cookies and similar tracking technologies.

Use of Your Data

We use your information to provide and improve our fitness business management services, process your requests, communicate with you about our services, and ensure the security and functionality of our platform. How we use your information depends on the legal basis for processing, which may include your consent, contractual necessity, legitimate interests, or legal obligations.

We may also use your data to send you relevant updates about our services, industry news, and promotional materials, but only with your explicit consent where required by law.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep this information confidential and use it only for the purposes we specify.

We may also disclose your information when required by law, to protect our rights, or to protect the safety of our users or the public.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Account information is typically retained for the duration of your account plus a reasonable period thereafter for business purposes and legal compliance.

When we no longer need your personal data, we will securely delete or anonymise it in accordance with our data retention policies and applicable law.

Your Rights

Under the GDPR and other applicable data protection laws, you have several rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information.

You also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing your data. To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:

You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your personal data in accordance with applicable law.